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SerenoLife — where trust meets timeless comfort.. Shop Sale

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SerenoLife — where trust meets timeless comfort.. Shop Sale

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Privacy Policy

How We Use Your Personal Information

When you register or use our services we gather and process some personal details such as your name, email, contact information, identity card number and bill details. Part of this data such as your name, contact information and email is needed so that you may register and utilize our services.

We use your personal data for:

• To register you as a member.

• To process and deliver your orders.

• Personalize your experience on our website.

We may use postal services to verify or update your address details in order to deliver accurately. This ensures we minimize delivery problems and extra charges.

Website Data Collection

When you stop by our website, we collect information such as your IP address, browser and visit time. This is so we can view website traffic and user preferences for the purpose of enhancing your experience. This is anonymous information not associated with you.

We also employ cookies to improve your web browsing experience and to monitor site traffic. Cookies are tiny data files on your computer that allow us to identify you when you access our website. If you turn off cookies in your browser, you will have to enter your login information manually each time you come to our website.

Social Media and Other Data Sources

If you use our services on social media sites such as Facebook, Instagram or YouTube, we may gather information from those interactions to improve your experience and our services.

Other Uses of Your Data

Besides the above purposes, we might also use your data for:

• Research, statistics and product development.

• Contacting you about our services and updates.

Data Protection and Security

We are committed to data security and take steps to safeguard your personal data from unauthorized use, loss, misuse or alteration. Our security measures consist of encryption, secure servers and access control policies.

Data Retention Policy

We store your personal information for as long as needed to accomplish the purposes described in this Privacy Policy or to comply with the law. In the event that you ask for data to be deleted, we will delete your data unless retention is required by law.

Sharing Your Information

We can pass your information to service providers, partners and other organizations that assist us in providing our services. Where we are required by law, regulation or court order we will disclose information as appropriate.

If our business is merged with or acquired by another company, your information could be transferred to the new company as part of the transaction.

Your Rights

You are entitled to:

• Access, update or correct your personal data.

• Ask for your personal information to be deleted (subject to any legal requirements).

• Opt out of marketing messages at any time.

Policy Changes

We can change this Privacy Policy at any time without notice. By continuing to use our services, you agree to any changes to the policy.

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